National Association of the Deaf

You must have a local 10-digit number to make non-emergency IP Relay or Video Relay Service (VRS) calls after November 12, 2009. Captioned ASL video information about 10-digit numbers for VRS and IP Relay users are now available on YouTube via the Federal Communications Commission YouTube channel.

Go to www.YouTube.com and search for “Numbering and E911 Requirements” or click on the following links:

Part 1: Introduction to New Numbering and E911 Requirements for VRS and IP Relay
http://www.youtube.com/v/2hYUbnR6JPY

Part 2:  Why did the FCC adopt these rules?
http://www.youtube.com/watch?v=jD2iSYAleWc

Part 3: What are ten-digit geographic numbers?
http://www.youtube.com/watch?v=pggMXAtwsTY

Part 4: How do I obtain a ten-digit geographic number?
http://www.youtube.com/watch?v=hMWe6zDVF1c

Part 5: Who may obtain a ten-digit geographic number?
http://www.youtube.com/watch?v=hFocAhouiug

Part 6: How does the registration process work?
http://www.youtube.com/watch?v=Z96evaG4M6U

Part 7: Why is registration required? 
http://www.youtube.com/watch?v=GCkTUH-bb00

Part 8: What is the new deadline for registering for a ten-digit geographic number?
http://www.youtube.com/watch?v=-F2TB5gQAN8

Part 9: Can I place and receive calls through an alternate provider (commonly referred to as “dial-around” calls)?
http://www.youtube.com/watch?v=hH-B2Aow8Ec

Part 10: If I switch to a new “default provider,” may I keep the ten-digit geographic number and continue to use the equipment that was supplied to me by another provider?
http://www.youtube.com/watch?v=8M4PW3wQJNM

Part 11: Are there limits on the assignment of ten-digit geographic numbers?
http://www.youtube.com/watch?v=AcmJ0EVyyvo

Part 12: How will individual toll-free numbers work with ten-digit geographic numbers? 
http://www.youtube.com/watch?v=0uekxlZz4lY

Part 13: Which numbering costs can be passed on to consumers? 
http://www.youtube.com/watch?v=JpTpV2MWdmg

Part 14: Can I make an emergency 911 call using VRS or IP Relay?
http://www.youtube.com/watch?v=wrR74HYXieE

Part 15: What do I do if I have a problem completing a 911 call, or I experience other problems? 
http://www.youtube.com/watch?v=vMpycpdmEAk

For more information about 10-digit numbers for IP Relay and VRS users, visit http://www.fcc.gov/cgb/dro/numbering_and_e911_for_vrs_ip.html.