IP Captioned Telephone Service

Internet Protocol Captioned Telephone Service (IP CTS) was approved by the Federal Communications Commission (FCC) as a form of relay service in 2007. IP CTS is an Internet-based relay service system for people who are deaf or hard of hearing who communicate by speaking and who have a telephone and a computer or other web-enabled device to read the caption display. As with traditional CTS, the CTS communications assistant (CA), a specially trained operator, hears the person you want to talk to. The CA repeats or re-voices what that person says and speech recognition technology automatically transcribes the CA’s voice into text (captions) which is displayed on a computer monitor or other web-enabled device.

For more information about IP CTS, visit Hamilton WebCapTel at https://web.hamiltoncaptel.com/ [1] or Sprint WebCapTel at https://www.sprintcaptel.com/ [2] or http://www.sprintrelay.com/webcaptel.htm [3].